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ScreenCast: Trying to Find Pricing on Verizon’s Web Site

On February 12, 2008, in Stuff, by Josh Hallett
2

How about a quick usability review? I’m trying to find out how much a single business phone line costs with Verizon. Watch this screencast to see how things turn out:

Verizon Screencast

Maybe I’ll just head over to Vonage….they list pricing right on the home page.

 

2 Responses to ScreenCast: Trying to Find Pricing on Verizon’s Web Site

  1. Chris Berry says:

    I would think companies want to minimize calls into thier call centers but maybe this is a sales tactic to drive calls to the sales team?

  2. Chris Cree says:

    It’s confusing, no doubt. I think it’s a bit of a “If you can’t dazzle them with brilliance, baffle them with BS” kind of thing.
    Wonder if they really make more money by keeping us guessing how much things cost.

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