Complaining on Twitter endlessly about how a brand #FAIL’s is sadly the go-to thing for too many people.
You know when you’re at a restaurant and there’s a child at the next table whining endlessly in an annoying voice. Yeah, that’s you on Twitter.
For every one person who publicly agrees with your ‘rant’ there are 10 who privately say, enough already.
Yes brands are listening and responding, and sometimes the result is not what you want, but when you go ranting/negative then that just turns people off.
Hello, I'm Josh Hallett. I am currently the Digital Marketing Strategist for Publix Supermarkets.
I counseled brands such as Disney, PlayStation and NetApp to name just a few.
I'm a do-er, not a talker.